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Status Update: We remain fully operational across Australia during government restrictions on non-essential activity. However, Australia Post is experiencing delays across their network due to increased safety measures, social distancing, border restrictions and limited staff. We may incur delays in delivery time, but every order is being processed and delivered. Please be patient during this time. Tracking details may not always be accurate. For the latest updates with your parcel call 13 76 78 or visit their website.
FREE SHIPPING ON ORDERS $150+*
* The free shipping offer applies to Australian metro and some regional zones only due to the large cost incurred in freighting heavier items long distances. This is calculated after any discount applied.
Exact delivery charges will be calculated at checkout based on postcode delivery area. See below for a guide.
We know you want to get your UPROTEIN supplements with the most flexibility, so we use Australia Post Eparcel Standard delivery service throughout Australia. This service allows complete order tracking, safe drop, re-direct and PO Box delivery. Using Australia Post offers a full featured delivery service but unforeseen delays can occur that are out of our control. Please use Australia Post website to track your order.
Orders are despatched Monday-Friday (ex NSW public holidays).
The following shipping rates apply. Shipping is calculated within your shopping cart, once you select your delivery postcode.
|$9.90 Australia Post Eparcel Sydney Flat Rate|
|Sydney Metro Areas|
|$12 Australia Post Eparcel Flat Rate Metro|
|Melbourne Metro, Brisbane Metro, Adelaide Metro, Gold Coast, Newcastle, Gosford Areas|
|$14.95 Australia Post Eparcel Flat Rate Regional & Perth Metro|
|Perth Metro, NSW Country, ACT, Sunshine Coast, VIC Country, SA Country, Tasmania|
|$14.95 Australia Post Eparcel Outer Perth|
|Outer Perth Areas (not eligible for free shipping)|
|$19.95 Australia Post Eparcel Flat Rate QLD Country|
|QLD Country (not eligible for free shipping)|
|From $29.95 Australia Post Eparcel Extended Country (based on weight)|
|WA Country, NT Country, Darwin & Alice Springs (not eligible for free shipping)|
We know you want to get your UPROTEIN supplements with the most flexibility, so we use Australia Post Eparcel Standard delivery service throughout Australia. This service allows complete order tracking, safe drop, re-direct and PO Box delivery. Using Australia Post offers a full featured delivery service but unforeseen delays can occur that are simply out of our control. Please use Australia Post website to track your order
Orders received before 2pm (Tuesday - Friday) are dispatched from our facility that day, orders received after 2pm will be dispatched on the next business day. Orders placed on the weekend will be sent on the next business day. Orders received on Mondays may be dispatched Monday or Tuesdays, due to high order volume over the weekend. **Please note, while we try our best, this is not always a guaranteed service. Delays can occur which result in orders being dispatched at a later date.
Orders to East Coast metro areas are usually delivered within 1-5 business days (usually 2-3 days), with regional areas, WA, NT and country areas taking an additional 5-7+ business days. Please allow sufficient time when ordering to receive your supplements at the time you need them. Tracking is available at Australia Post website which can give you an approximate estimation of when your item will be delivered. The estimated time is a guide only and can shorten or lengthen at Australia Post's discretion, so please check regularly.
This option can be made with Australia Post directly, after you receive your tracking number. Please use their website to arrange your preference. Please note if you opt to leave your delivery unattended, IT IS YOUR RESPONSIBILITY. If an item is stolen or misplaced, we will accept no liability and neither will Australia Post. Please ensure you understand this before you take this option. In the event you don't select this option via Australia Post, and you are not available to take delivery of your parcel, a card will be left advising of the procedure to collect your delivery from your nearest Australia Post depot.
For full shipping details please visit our shipping page
We want you to love our products and enjoy your online shopping experience at www.uprotein.com.au If you are unhappy with any UPROTEIN product, please contact us via email or phone 1800 250 980 within 7 days of receipt.
For full terms and conditions regarding our returns policy please visit our returns page here.